If an individual has concerns about patient care and safety at Saint Joseph’s that the organization has not addressed, he or she is encouraged to contact the Saint Joseph’s management . If the concerns cannot be resolved through that process, Please click the link below for information about the New York State Department of Health’s complaint process:

https://apps.health.ny.gov/surveyd8/facility-complaint-form

For information about the Joint Commission’s complaint process, please click the link below:

https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/